· A 100% refund will be given if the British Council has to cancel the examination for any reason.
· If an examinations candidate gives written notice of withdrawal before the final registration date as published by the British Council, a full refund will be given, less an administrative fee of 10% will be deducted from each subject, however, If notice is given after the registration deadline, no refund will be given. An exception to this rule is a withdrawal or absence on medical grounds with produced medical certificate, at the exam board's discretion, a full refund will be given, less an administrative fee of 20% for each subject.
· Fees cannot be transferred to a later exam period or from one level of examination to another.
· Refunds policy is subject to change in response to COVID-19 crisis.