Refunds
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A 100% refund will be given if the British Council has to cancel the examination for any reason.
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If an examinations candidate gives written notice of withdrawal, no refund will be given. An exception to this rule is a withdrawal or absence on medical grounds with produced medical certificate, at the exam board's discretion, a full refund will be given, less an administrative fee of 20% for each subject.
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Fees cannot be transferred to a later exam period or from one level of examination to another.
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Refunds policy is subject to change in response to COVID-19 crisis.